Careers

Monroe Health Center is seeking a professional and organized Front Office Specialist to join our team. This position is a full-time position, at the Peterstown Health Center in Peterstown, WV.

A Front Office Specialist role is critical to ensuring a welcoming and efficient experience for our patients in a busy healthcare setting. The ideal candidate is detail-oriented, compassionate, and thrives in a fast-paced environment.

Monroe Health Center is a Federally Qualified Health Center dedicated to providing high-quality, accessible healthcare to our rural community. We pride ourselves on fostering a supportive company culture where our team thrives in a dynamic, patient-centered environment. 

• Responsibilities: Greet patients and visitors with a warm and professional demeanor. Manage patient check-in and check-out processes, including scheduling appointments and verifying insurance. Handle phone calls, respond to inquiries, and provide information to patients and staff. Maintain accurate patient records and ensure compliance with HIPAA regulations. Collect co-pays and payments, coordinating with the billing department. Collaborate with clinical staff to ensure seamless patient flow and care coordination.
• Qualifications:  High school diploma or equivalent; medical office training preferred. 1-2 years of experience in a medical office or customer service role is preferred. Strong interpersonal and communication skills. Proficiency with electronic health record (EHR) systems and basic office software (e.g., Microsoft Office). Ability to multitask and stay organized in a busy environment. Knowledge of medical terminology and insurance processes is a plus
  
• Schedule : Consistent Monday through Friday schedule 40 hours per week, no weekends required
  
• Benefits : Company contribution for health insurance offered, paid long term disability, paid basic life insurance, WV State Retirement plan, 11 paid holidays and paid time off (vacation/sick/personal)

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Monroe Health Center is seeking a Full-time Community Health Worker.  The main work location for this position will be the Forest Hill Health Center in Forest Hill, WV.

The Community Health Worker (CHW) supports the mission of our Federally Qualified Health Center (FQHC) by helping patients access healthcare services, connect with community resources, and overcome barriers to care. The CHW serves as a link between patients, healthcare providers, and community organizations to promote improved health outcomes and overall well-being.

• Responsibilities:Assist patients with accessing medical, behavioral health, and preventive care services. identify barriers to care, including transportation, housing, food insecurity, insurance, and other social needs, connect patients with appropriate community resources and support services. Provide health education and encourage preventive care and healthy lifestyle choices. Conduct patient outreach, follow-up calls, and referrals as needed. Support care coordination and help patients navigate the healthcare system.
  Document patient interactions, referrals, and services provided in the electronic health record or other designated systems. Participate in community outreach events, health fairs, and wellness programs.Maintain patient confidentiality and comply with HIPAA requirements. Perform other duties as assigned
• Qualifications:High school diploma or GED required. Community Health Worker certification preferred; willingness to obtain certification may be considered. Experience in community outreach, healthcare, social services, or patient navigation preferred. Strong communication, interpersonal, and organizational skills. Ability to work effectively with individuals from diverse backgrounds.
• No Weekends!
  
• Benefits :Monroe Health Center offers enrollment in the WV State Retirement System, Paid Time Off, 11 Paid Holidays, enrollment in WV PEIA Health Insurance with employer contribution, paid long term disability and many group optional insurance plans.

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Monroe Health Center is seeking an experienced, motivated, and clinically confident Family Nurse Practitioner (FNP) or Physician Assistant or to join our Federally Qualified Health Center (FQHC) in Forest Hill, West Virginia. This is a unique opportunity for a provider who values autonomy, continuity of care, and the ability to make a lasting impact on the health and well-being of the community.

• Responsibilities:The Practitioner will provide comprehensive primary care services to patients of all ages within the scope of their training, licensure, and applicable West Virginia regulations. The successful candidate must have a strong background in family practice, excellent clinical judgment, and the ability to independently manage a varied patient population.As the clinic's only onsite provider, the Practitioner will be responsible for day-to-day clinical decision-making, patient evaluation and treatment, ongoing management of chronic conditions, and coordination of care when referrals or additional services are needed. This role offers the opportunity to practice with a high degree of autonomy while contributing to the mission of an FQHC dedicated to improving access to healthcare in rural West Virginia.
• Qualifications: Current, unrestricted License to practice as an FNP or PA in West Virginia, as applicable. Current national certification through an appropriate recognized certifying body.
  
• Schedule :Monday–Friday, 8:00 a.m.–4:30 p.m.
  Participation in a rotating after-hours telephone on-call schedule.
  On-call responsibilities are limited to telephone-based medical advice and clinical guidance; providers are not required to report to the office for on-call coverage.
  
• Benefits :Paid Health insurance through WV PEIA and company contribution for dependents. Paid time off and paid holidays. Enrollment in the WV Public Employees Retirement System. Continuing education and professional development opportunities. Malpractice coverage, as applicable. Potential eligibility for federal or state loan repayment programs, subject to program requirements and individual eligibility. Specific compensation, benefits, and loan repayment eligibility will be discussed during the recruitment process.

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Monroe Health Center is seeking a full-time Payroll & Accounts Payable Clerk working at the MHC Business Office in Union, WV. The Payroll & Accounts Payable Clerk is responsible for supporting the financial operations of the organization by ensuring accurate and timely payroll processing, accounts payable support, and related financial functions. This position is 40 hours per week working Monday through Friday 8:00am to 4:30pm.  Great benefit package!

• Responsibilities: Payroll & Timekeeping, Utilize time and attendance and payroll software to process employee hours worked, paid time off (PTO), and holiday pay. Review bi-weekly timesheets for accuracy and completeness. Verify employee payroll deductions, including benefits, garnishments, and other withholdings. Accounts Payable & Financial Support, assist the CFO with accounts payable functions, including invoice review and processing. Reconcile and process reimbursement of petty cash expenditures for all MHC sites. Provider Credentialing, assist with provider credentialing processes, including documentation tracking and coordination as needed. Compliance, ensure compliance with FQHC requirements, HRSA regulations, and applicable federal and state laws, Maintain strict confidentiality of payroll, financial, and employee information
• Qualifications: High school diploma or equivalent required, Two years of experience in accounting or bookkeeping with payroll experience
• Schedule : Full-time 40 hours per week - Schedule will depend on the needs of the health center . No Weekends!
• Benefits : Competitive pay, health insurance contribution, retirement plan with employer contribution, 11 paid holidays, and PTO.

Scan the QR or click "Apply Here" for more information!